FAQs
  • Why are all fields required?

    We are required to produce detailed reports for our funding bodies and we only ask for the information we need in order to produce our reports.

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  • What is the simplest way for me to register for a training event?

    The preferred method is to use our online registration portal. Anywhere on this website you can click on the top menu bar "Register On-Line"   which will take you to the "Terms and Conditions" which must be agreed to before taking you to the registration system.

    Alternatively, you can fax a completed registration form to (02) 9620-6173.

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  • What do I do if I cannot get the system to work?

    Contacxt FWT+DP on (02) 9620-6172 and one of our staff will walk you through the steps.

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  • What can I pay for online?

    You can pay for any of our training events, manuals or even your FWT+DP annual membership by clicking on Register On-Line which will take you through the options and payment system.

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  • What are pdf files?

    The abbreviation pdf stands for Portable Document File and with the correct software can be read on any computer. It is a web standard file format.

    The even better news is the required software is totally free. You can download it here: get_adobe_reader

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  • What are my payment options?

    You can pay On-Line via direct deposit, credit card, or you if you prefer you can send a cheque.

    If you opt to send a cheque you will need to send a copy of you registration email or fax to enable us to credit the payment to the correct person.

    Payment Options

    • Cheque Payments
      Cheque payable to: Family Worker Training and Development Programme
      Postal Address: PO Box 390 Seven Hills, NSW 1730
    • Bank Transfer Payments
      Bank Name: Commonwealth Bank
      Account Name: Family Worker Training + Development
      BSB: 062-121
      Account No: 28043231
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  • If I am a student, what do I put for organisation?

    The education institution where you are enrolled to study. e.g. Nirimbia TAFE, University of Western Sydney. etc.

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  • How do I register for a workshop on-line?

    Download & print instructions

    pdf How_do_I_register_for_a_Workshop_online 679.94 Kb

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  • How do I know you have my booking?

    If you register online you will receive an email confirmation from our automated system, which doubles as your Tax Invoice.

    If you  register by Fax, you will also receive an email confirmation of your booking.

    Unless further notified it is safe to assume that you have been registered and are expected on the day.

    NOTE: Your copy of the form is your Tax Invoice.

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  • Do You Have Terms and Conditions for registering for an event?

    Yes When you click on Register On-Line at the top you will be taken to the Terms and Conditions page for your agreement or otherwise, only when you click "I Agree" will you be transfered to our online system for registering.

    OR download here pdf FWTDP_Terms_and_Conditions_for_Registering_On-line

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  • Are My Details Really Secure?

    Yes. We strictly adhere to the Privacy Act 1988.

    You can see/read the Privacy Act here. or our pdf FWTDP_Privacy_Policy.pdf

    The PayPal payment portal utilizes similar data encryption as do the major banks to keep your details safe and secure.

    We never give or sell people's details to any third party.

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Last Update

Last Update22-02-2012
File repository: 31-12-1969
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